Accredited Integrated Management

Customer Satisfaction through Uncompromising Personal Service is our priority. We achieve this with excellent processes, procedures and policies in place. Our Integrated Management Systems (IMS), allow our company to achieve our established business objectives and company KPIs. It also allows us to monitor and measure our performance. This focus on continuous improvement allows Extreme Fire Solutions to keep growing, while always adding value for all our clients.

Extreme Fire Solutions IMS is ISO Accredited, to reflect our commitment to maintaining strong company governance, professional conduct and alignment to our clients expectations and needs.

 
 

Quality Management

Our organisation is committed to implementing and maintaining a quality management system that will improve efficiency and productivity to ensure that all our services meet the requirements of our customers.

The quality management system shall be in accordance with the requirements of AS/NZS ISO 9001:2015 quality management systems standards.

The aim of this policy and all associated procedures is to ensure that we fully understand and comply with our customer requirements at all times.

The objectives of this policy are to:

  • Provide adequate resources to establish, implement and maintain the quality management system;

  • Communicate this policy to all employees through inductions, training and ongoing example in the workplace;

  • Ensure the management system is implemented across the organisation;

  • Promote a culture standard of zero defects performance;

  • Monitor and measure the effectiveness of the implementation of the system through a programme of audits to verify performance.

 

Workplace Health & Safety

The Workplace Health & Safety Policy is to protect employees and others at our various workplaces from work-caused injury and ill health and to comply with all relevant safety legislation. It also maintains the requirements of AS/NZS ISO45001:2018.

Our organisation is committed to:

  • complying with statutory requirements, codes, standards and guidelines;

  • providing a safe and healthy workplace for all of its employees, contractors, and visitors to its

    premises as well as to the premises of its customers;

  • defining roles and responsibilities for workplace health and safety;

  • setting up objectives and targets with the aim of eliminating work related incidents in relation to our activities, products and services;

  • using of safe working systems supported by documented safe working procedures and will only use materials that are safe and do not pose a risk to the environment;

  • continually improving our WHS performance and preventing incidents and injuries; and

  • consulting with employees, contractors and our clients to improve decision-making on Workplace Health & Safety matters.

 

Environmental Management

Our organisation is committed to undertaking all its activities in an environmentally responsible manner to effectively reduce environmental pollution and minimise its environmental footprint.

Our organisation will manage its work activities in a manner that is consistent with the principles of ecologically sustainable development and will deliver continuous improvement in environmental performance and will take all steps necessary to ensure that its activities do not compromise this commitment.

Extreme Fire Solutions will pursue this policy through its commitment to:

  • Comply with all environmental standards and regulations relevant to its business and the requirements of AS/NZS ISO14001:2015;

  • Extend the use of environmental audits to identify environmental impacts at all types of operating;

    locations and implement practical corrective measures promptly;

  • Initiate practicable programs for reduction in waste by process changes, vendor selection and recycling protocols where possible;

  • Extend the use of risk assessment and management techniques to identify and control potential hazards more precisely;

  • Include environmental conservation awareness for all employees;

  • Create and implement relevant Training Programs for all staff; and

  • Support and practice the use of recycled materials whenever practicable.