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Customer Survey

 

“Thank you for taking the time to complete our Client Survey.

It will only take 2 minutes out of your day. 

As an existing Client and as a way of saying thank you for taking the time,

you will automatically go into a draw each month to win 2 FREE Gold Pass Movie Tickets.

Yes that is right, all you need to do is complete the survey and then submit.

 {THUMB1}

We are committed to providing you with outstanding Customer Service and are always looking

 for innovative ways to improve our services to you our valued client”.

Kind regards,

 Jody Aldag

Jody Aldag

Director

{THUMB2}
 
 

 


How have you utilized our services?
Installation
Minor Works
Inspection & Testing
Service
All of the above
Installation
What did we install for you? Please choose all that apply.
Fire Detection System
Fire Suppression System
Sprinkler System
Extinguishers & Blankets
Fire Doors
Gaseous Suppression and Detection
Sound Systems for Emergency Purposes
Other (please specify)
Please indicate your overall level of satisfaction:
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Please indicate your opinion of the quality of workmanship:
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How would you rate our level of communication with you
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Minor Works
What was the nature of the Minor Works?
Fire Detection System
Fire Suppression System
Sprinkler System
Extinguishers & Blankets
Fire Doors
Sound Systems for Emergency Purposes
Gaseous Suppression and Detection
Other (please specify)
Please indicate your overall level of satisfaction:
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Please indicate your opinion of the quality of workmanship:
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How would you rate our level of communication with you?
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Inspection & Testing
Please indicate your overall level of satisfaction with our service:
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How would you rate our technicians personal presentation?
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How would you rate our technicians knowledge of equipment, fire safety, regulations and laws?
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How do you rate our communication with you?
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Service
Please indicate your overall level of satisfaction with our service:
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Do we arrive on time?
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How would you rate the technical expertise of our Technicians?
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Were the faults with your system identified and repaired to your satisfaction?
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Would you be likely to recommend Extreme Fire to another business or colleague?
Very likely
Somewhat likely
Not sure
Unlikely
Very unlikely
How likely are you to engage our services again?
Very likely
Somewhat likely
Not sure
Unlikely
Very unlikely
How long have you been a client with Extreme Fire?
less than 12 months
12 to 24 months
2 years or more
Not sure
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